CNC machines are complex technical devices that require attention and service. We provide both warranty and post-warranty maintenance, as well as scheduled diagnostics of our machines. All technical issues and tasks are addressed by a team of professional service engineers with years of experience in machine building.
What we offer:
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Telephone support:
- Fault finding
- Resolution of mechanical issues
- Consultation on inverter and spindle settings
- CNC system diagnostics
- Identification of incorrect operation of electrical components
- Decoding error codes of drives
- Recommendations for workpiece fixturing
- Optimization of toolpaths
- Identifying spindle problems
- Questions regarding machine operation
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Planned maintenance:
- Service engineer callout
- Machine inspection
- Consultation with production manager or machine operator
- Cleaning the machine
- Testing the functionality of all mechanical components
- Testing machine operation
- Elimination of backlash, if detected
- Inspection of the operability of all mechanisms of the machines
- Checking the electronic and control parts of the machine
- Lubrication of carriages and ball screws
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Training in CNC machine operation:
- Familiarization with the structure of CNC machines
- Teaching the technology of part processing
- Introduction to different types of router bits and their applications
- Transfer control programs to the machine control system
- Testing and editing toolpaths
- Setting up the machine for part processing
- Operating of CNC machines
- Multi-axis machining
- Skills for carrying out periodic maintenance
- Acquiring skills to solve non-standard situations with the machines
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Training on VCarve Pro software:
- Introduction to the VCarve Pro system
- Creating and editing vector contours
- Learning milling strategies
- Creating a tool library
- Working with the relief library
- Creating toolpaths
- Machining simulation
- Creating a toolpath for rotary axis
- Overview of additional features
- Practice
